Privacy Policy

This Privacy Policy explains how CompactBESS (compactbess.com) collects, uses, and protects information when you visit our Site. We are committed to handling your data responsibly and transparently.

1. Information We Collect

Information you provide: When you submit an inquiry through our contact form or WhatsApp, we collect your name, company name, and the content of your message. This information is used solely to respond to your inquiry.

Automatically collected data: Our server logs collect standard technical data including IP addresses, browser type, referring URLs, and pages visited. This data is used for security monitoring and aggregate traffic analysis only.

Cookies: We use essential cookies required for site functionality. We do not use advertising cookies or cross-site tracking cookies.

2. How We Use Your Information

We use the information we collect to respond to sourcing inquiries and B2B requests; maintain and improve the technical content on this Site; monitor for security threats and abuse; and comply with legal obligations. We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Retention

Inquiry data is retained for as long as necessary to fulfill the business relationship or as required by applicable law. Server log data is retained for a maximum of 90 days. You may request deletion of your personal data at any time by contacting us.

4. Third-Party Services

This Site is hosted on a private VPS. We do not currently use third-party analytics platforms or advertising networks. If this changes, we will update this policy and, where required by law, obtain your consent before setting non-essential cookies.

5. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete personal data we hold about you. To exercise these rights, please contact us via WhatsApp or our contact page. We will respond within 30 days.